Kasamba Review (2026): Pricing, Free Minutes and Honest Pros and Cons

Kasamba at a glance

Prices and offers change often. Every figure on this page reflects what we could see on the official site in October 2026, so please check the current price on the site before you pay.

Overview and history

Kasamba presents itself as a long-running marketplace where independent advisors list their services and customers choose who to speak with. The homepage states that the company has been operating since 1999 and claims more than four million clients over that period. These are the company’s own marketing figures and we cannot verify them independently, but the longevity itself is notable in an industry where many brands appear and vanish within a couple of years.

The model is a marketplace rather than a single in-house team. Each advisor has a public profile with a displayed rating, a count of completed readings and the year they joined. That structure matters for you as a customer because the quality of your experience depends far more on the individual reader than on the brand. Kasamba supplies the storefront, the billing system and the support desk, while the reader supplies the actual reading.

In our ranking Kasamba sits in second place behind Medium Reading. The gap reflects focus rather than size: Kasamba is the broader catalog, whereas Medium Reading concentrates on mediumship and grief-related questions with a free first question and no card required, according to its own site. If you are comparing the two, our full comparison of the best psychic reading sites sets out the differences side by side.

How Kasamba works

Creating an account

You browse advisor profiles first, then create an account when you want to start a session. Like most pay-per-minute platforms, you will be asked to add a payment method so that the platform can bill you once your free minutes are used. Read the on-screen terms before you confirm, because the way free minutes convert into paid time is the single most important detail on any platform of this kind.

Choosing a format

Advisors list the ways they work. Many offer live chat, which is the format most first-time users choose because it lets you keep a written record. Some offer voice sessions, and some offer written responses to questions. Availability is shown on the profile, so you can filter to readers who are online right now if you want an immediate session.

Minimums and billing

The published rate is per minute, so the cost of a session is the rate multiplied by the time the clock runs. The homepage we reviewed does not state a minimum session length or list accepted payment methods in the visible text, so check the checkout page for the current rules. Typical card payments are standard for this type of service, but we cannot confirm which wallets or alternative methods are accepted today.

The free-minutes offer

The site advertises three free minutes on your first reading. Three minutes is a short window. It is enough to judge whether a reader is easy to talk to and whether they ask sensible questions, but it will not cover a detailed reading. Plan your opening message in advance so that those minutes are spent on your actual question rather than on introductions. Our guide to free psychic reading offers explains how introductory minutes usually work and what to watch for when the free period ends.

Pricing and the intro offer

Kasamba does not use a single price list. Each advisor sets a rate, and the listing shows it next to the profile. On the pages we reviewed, rates ranged from a little under three dollars per minute to a little over twenty-five dollars per minute. Other examples on the homepage sat in between, in the low to mid single digits and above ten dollars per minute for more established or specialised readers.

What does that mean in practice? A fifteen-minute chat with a reader priced at about three dollars a minute would come to roughly forty-five dollars, while the same time with a premium-tier reader could run several times higher. Because chat conversations involve waiting while the other person types, the effective cost per useful message is higher than the headline rate suggests. Set a budget before you begin and decide in advance when you will end the session.

The first-reading offer is presented as three free minutes. We could not find details of how the offer interacts with the rate of the reader you choose, whether it is limited to certain advisors, or whether it can be combined with credits. Treat all of that as something to confirm on the checkout screen. Our advice is simple: if the page does not make the rules clear, screenshot the terms before you start.

Satisfaction policy and refunds

The homepage states: “Not satisfied? Get up to $50 in credits to try another advisor.” Notice what that wording promises and what it does not. It describes credits toward another reading, not a cash refund to your card. The page we viewed does not explain eligibility, time limits or how to claim, so read the full terms and the help section before relying on it.

The credits approach is common in this industry. It protects the marketplace from refunding sessions in which the reader did their job but the result did not match your hopes, while still giving a dissatisfied customer a second chance. It is useful if the first reader was a poor fit. It is less helpful if you decide the whole concept is not for you, because credits can only be spent on the platform.

If you have a billing problem, such as being charged for time that you believe did not occur, contact customer support promptly and keep screenshots of your session and your bank statement. For card-related disputes, your card issuer has its own process. Our guide to getting an accurate psychic reading includes a short section on documenting a session so that any dispute is easier to resolve.

How to pick a reader on Kasamba

Because every profile is individual, a small amount of structured browsing is the best investment you can make. We deliberately do not name individual readers here, because advisors come and go, change prices and change availability, and we cannot verify their current listings. Use the following process instead.

1. Start with your topic. Decide whether you want love, career, tarot, astrology, dream analysis or something else, and filter by that category.
2. Look at the number of completed readings. A high number is not proof of accuracy, but it does tell you the reader has a track record on the platform. Be careful with brand-new profiles when you are on a tight budget.
3. Read written reviews, not just the star rating. Look for reviews that describe a specific type of question and how the reader handled it. Vague praise such as “amazing” tells you little. A review that describes the reader’s pace, tone and willingness to say “I am not sure” tells you much more.
4. Check the rate against your budget. Higher rates do not guarantee a better reading. Compare a few readers in the same category.
5. Read the profile introduction. Good advisors explain their approach, what they will not discuss and how they like to work. Be wary of anyone who promises certainty about the future.
6. Use the free minutes as a trial. Ask one clear question and see whether the answer is specific, humble and relevant.

A reader who pressures you to extend the session, hints that bad luck will follow you unless you pay, or offers expensive extras should be treated as a red flag. We list more warning signs in our honest look at whether psychics are real.

Specialties offered

The homepage lists a wide range of categories: general psychic readings, astrology, numerology, tarot, dream analysis, palm readings, love psychics, fortune telling, career forecasts and psychic mediums. In practice the best-represented areas on marketplaces like this tend to be love and relationships, tarot and general intuitive guidance, because those are the questions most customers ask.

If your main interest is mediumship, meaning contact with someone who has died, you will find a category for it on Kasamba, but it is one of many. People looking specifically for loved-one communication often prefer a service that concentrates on that subject. Medium Reading, our top-ranked alternative, is built around mediumship, publishes a free first question on its own site, and uses written answers rather than a running clock, which removes the pressure of paying while you compose your thoughts.

Career and decision-making readings are another popular area. A sensible way to use them is as a structured prompt for reflection, not as a forecast to base money decisions on. Our article on whether a psychic can tell if an ex will come back applies the same cautious thinking to relationship questions.

App and user experience

The homepage we reviewed did not mention a dedicated mobile app, so we cannot confirm one is currently offered. The website itself is built around advisor cards with a rating, a reading count and the year the advisor started, which makes scanning fast. There is a link explaining how the platform verifies advisors, which is worth reading because it describes the screening claims the company makes.

Chat-based sessions are naturally slower than a phone call. Some public reviewers say that the waiting time while a reader types can eat into paid minutes, which is a reasonable concern with any per-minute chat product. If that bothers you, consider a voice session if available, or a platform that uses written, untimed responses.

The design is typical of a marketplace: busy, with many promotional banners. That is not unusual, but it means you should slow down and read each step of checkout carefully rather than clicking through quickly.

Privacy and safety

The platform states that advisors are screened and verified, and it has described this as a process running for more than twenty-five years. We cannot audit that process. What you can control is your own exposure. Do not share bank details, passwords, full addresses, government identification numbers or anything you would not want repeated. A legitimate reader will not need these to give you a reading.

Sessions on a marketplace are commonly recorded or logged for quality and support purposes, so read the privacy policy to see what is stored and for how long. Use a payment method that has dispute protections, and consider a separate email address for sign-ups if you prefer to keep marketing messages out of your main inbox.

Finally, remember the entertainment framing. If you are dealing with grief, anxiety, abuse or a health problem, speak with a qualified professional or a support line in addition to any reading. Readers who suggest you stop treatment, hand over money or make a major life decision on their say-so are not acting responsibly.

What public reviewers say

We summarise public feedback rather than invent our own numbers. On review sites such as Trustpilot, Kasamba’s score has appeared in the mid range at the time of our check, around the mid-threes out of five from roughly a thousand reviews on one regional page, and different country pages show slightly different counts. These figures change constantly, so look at the live page.

The recurring complaints we found in public reviews were these:

• Billing disputes. Several reviewers say sessions were billed for more minutes than they expected, or that money was taken even though credit existed on the account. We have not verified individual claims.
• Typing time. Some reviewers say the clock runs while a reader types, so replies of a minute or two each consume paid time quickly.
• Free period ending early. A few reviewers claim the free minutes were cut short.
• Doubts about authenticity. Some reviewers question whether any reader can genuinely do what they claim. This is a general scepticism about the field rather than a Kasamba-specific problem, and we address it in Are psychics real?
• Technical issues. A smaller group mention site glitches.

Positive reviews tend to praise specific readers for warmth, patience and clear communication. That fits the marketplace model: individual experience varies widely. Remember also that company-run review pages can be filtered, and that reviewers who are unhappy are more likely to post than those who are content, so treat any public rating as a rough guide, not a measurement.

Pros and cons

How Kasamba compares

If your question is about someone who has passed away, Medium Reading is the top alternative we recommend you look at first. It specialises in mediumship, and its site states that the first question is free with no card required. Its site does not publish prices, so check the current terms with the partner it links to. See the full ranking for the complete comparison.

Frequently asked questions

Visit Kasamba

Want to see how we reach our scores? Read how we review, or return to the full ranking of the best psychic reading sites.